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Custodial services

Academic and health system facilities

The Custodial Services division of UVA Facilities Management provides custodial services on a scheduled basis to general funded University academic division buildings. A program of custodial care is provided to each building based upon need and funding.

Custodial services for the health system, private clinics and related patient care areas are provided by Environmental Services, which can be contacted at (434) 982-1555.

Custodial staff member at Bavaro Hall

Services provided for the University academic division buildings:

  • Classrooms, offices, hallways, entrances and stairs are cleaned on a scheduled basis, Monday through Friday.
  • Chalk and erasers are supplied to classrooms in conjunction with the cleaning routine.
  • Restrooms are cleaned and serviced daily, Monday through Friday.
  • Carpets and floors are cleaned periodically.
  • Custodial services are not routinely provided on weekends.

Requests for service

Specific service problems should be handled as service calls to (434) 924-1777. Special or extra services may be provided on a reimbursable basis. An online customer portal request should be submitted to the Facilities Management service desk.

Housing and residence life facilities

Resident facilities

Housekeeping and maintenance services in housing & residence life facilities are provided by Facilities Management. Routine cleaning of public areas are provided in such areas as:

  • Hallways
  • Stairwells
  • Common bathrooms
  • Lounges

Housekeeping staff will replenish consumable items, such as toilet tissue and light bulbs, in the public areas.

Students may check-out cleaning equipment (mop, vacuum cleaner, bucket, broom) through the resident staff. Students will need to provide a student I.D. For more information, visit the UVA Housing & Resident Life website.

To request maintenance or housekeeping, please submit a request through the online customer portal.