Financial and billing information

Facilities Management receives an annual appropriation for basic maintenance and operations of University academic division facilities supported by state education and general funds. Certain general facilities planning services are also budgeted for Facilities Management.

Other services are normally provided on a reimbursable basis, chargeable to the requesting department.

All services for the Medical Center, auxilary enterprises, and other non-general fund-supported activities or divisions are provided on a reimbursable basis.

Work orders

Charges for reimbursable Facilities Management services are accumulated and billed through a work order system. To view current work order status online, access permission is authorized by the following staff:

  • Reggie Steppe, customer relations manager
    Phone: (434) 243-2442
    Email: rs9x@virginia.edu
  • Brenda Buttner, customer services manager
    Phone: (434) 924-1777
    Email: bdb9s@virginia.edu

Pricing of services

Work performed by Facilities Management on a reimbursable basis is billed in one of two ways:

  • At-cost – majority of work is billed on an at-cost basis. This is a total charge determined by the recovery rates of the labor, materials and tools used to accomplish the work.
  • Fixed-price – construction and selected types of work requests are billed on a fixed-price basis. A firm proposal is made based on work cost estimates. If proposal is accepted, Facilities Management will complete the work for the fixed-price amount, regardless of actual costs. Any changes to the scope of the work, the plans and specifications, or the conditions of work made after the acceptance of the proposal will be acknowledged by an approved written change order amending the original work order and the fixed-price agreement.

Service rates