Programs & Informatics
The Programs & Informatics (PI) department at Facilities Management connects people with facility needs to people with resources, programs the care of facilities, and enhances decision-making through informatics. PI's work happens in collaboration with colleagues in Facilities Management and many organizations throughout UVA. We serve and plan for the UVA community today while assessing and adapting to the needs of tomorrow. PI offers a variety of services and adapts those services over time to create the greatest value for the University. These services include:
- Classroom improvement program management
- Customer Engagement
- Data analytics by the Informatics team »
- Facility condition assessment program management
- Fleet management
- Maintenance reserve program management
- Materials receiving
- Preventive maintenance program management
- Work request data interpretation, processing, and analysis
The Customer Support Center is a key point-of-contact and information resource for thousands of customers each year. Their contact information is:
