Lock and key services
Locks, keys and lock changes are provided by Facilities Management for all academic and UVA Health buildings.
Office Location - Lacy Hall - Ste. 215 @ 510 Edgemont Rd. Charlottesville, VA 22904
Service hours: 7 a.m.-3:30 p.m.
Walk-up Window hours: 8:00 a.m.-4:30 p.m. **(hours are subject to change based on staffing levels)**
Authorized requestors may obtain keys by submitting an online key request form. Please include the building, room and/or key numbers (if known) and the quanity of keys required on the request form.
State law prohibits reproduction of any academic or UVA Health key by anyone other than the Facilities Management Lock Shop.UVA Key and Lock Policy
- Lock cylinder changes for academic and UVA Health facilities are arranged by submitting a service request form to the Facilities Management Customer Support Center.
- For housing facilities, please contact Housing and Residence Life. Lockouts and lost keys FAQs for student/faculty housing
No one except a Facilities Management Lock Shop employee is authorized to change lock cylinders in academic, housing, and UVA Health buildings.
As of May 2017, the key identification system changed. University keys will no longer have the factory designated identification codes. Instead, each key receives a unique 6-digit serial number engraved on it, which will increase key security and improve tracking.
Staff who manage keys on behalf of a University department should issue and track each copy until returned to the Facilities Management Lock Shop. Keys are re-issued in the same manner. All master keys must be requested through Netbadge using the individuals' name and computing ID whom will be carrying the key.
- Lockouts and lost keys FAQs for student/faculty housing
- UVA Key and Lock Policy
- Contact the Lockshop (firstname.lastname@example.org) with any questions