Skip to main content

Lock and key services

Locks, keys and lock changes are provided by Facilities Management for all academic and UVA Health buildings.

Office Location - Lacy Hall - Ste. 215 @ 510 Edgemont Rd. Charlottesville, VA 22904

Service hours: 7 a.m.-3:30 p.m.

Walk-up Window hours: 8:00 a.m.-4:30 p.m. **(hours are subject to change based on staffing levels)**

Online key request form »

Key services

Keys in doorlock

Authorized requestors may obtain keys or request for a lock cylinder changes by submitting an online key request form. Please include the building, room and/or key numbers (if known) and the quantity of keys required on the request form.

State law prohibits reproduction of any academic or UVA Health key by anyone other than the Facilities Management Lock Shop. Key cost, $25 each.

UVA Key and Lock Policy

Lock services

No one except a Facilities Management Lock Shop employee is authorized to change lock cylinders in academic, housing, and UVA Health buildings.

Key identification

Legacy numbered key ID example: WBB13; New unique serial numbered key example: SN: 140822

As of May 2017, the key identification system changed. University keys will no longer have the factory designated identification codes. Instead, each key receives a unique 6-digit serial number engraved on it, which will increase key security and improve tracking.

Staff who manage keys on behalf of a University department should issue and track each copy until returned to the Facilities Management Lock Shop. Keys are re-issued in the same manner. All master keys must be requested through Netbadge using the individuals' name and computing ID whom will be carrying the key.