Technology & Innovation

The mission of the Technology & Innovation department is to provide and support the necessary hardware and software for a highly integrated state-of-the-art office automation system and critical business applications in the Facilities Management organization. The department is comprised of four areas:
- IT Infrastructure
- IT Support (including Help Desk)
- Software Development/IT Project & Web Management
- User Experience and Engagement
Technology & Innovation goals are to:
- Maintain the highest level of network availability in a 24/7/365 operation
- Maintain state of the art technology security
- Provide quick and effective response to FM customers needing information technology assistance
- Develop use of new technology and applications to improve our operations
- Provide seamless interface with University systems

Chris Smeds
Director of Technology & Innovation
Phone: (434) 982-4796
Email: cjs2m@virginia.edu

David Blair
Assistant Director, IT Applications & Systems Development
Phone: (434) 243-5165
Email: dwb2h@virginia.edu

Jennifer Watson
User Experience and Engagement Manager
Phone: (434) 981-4138
Email: jlw4de@virginia.edu

Richard Covington
Help Desk Manager
Phone: (434) 982-4577
Email: rec4t@virginia.edu

Gary Richardson
Network Administrator
Phone: (434) 982-5178
Email: gr6j@virginia.edu