By the Numbers 2019-2020

UVA Facilities Management supports the University’s wide range of research, academic and patient care programs. Here is a by-the-numbers portrait of the department’s accomplishments during the 2019-2020 fiscal year.

Facilities Management:
How We Support UVA

Facilities Management is responsible for the planning, construction, renovation, maintenance and repair of the University’s buildings and facilities; and the provision of utilities, grounds care, custodial, trash collection, recycling and other services.

Our Employees

There were 1,188 total full-time positions in Facilities Management in the 2019-20 fiscal year.

During the annual Service Awards, 146 employees celebrated 2,685 years of service.


143,257 work orders completed.

Requests for repairs and service – known as work orders – are received from customers, Facilities Management staff in the field and automatically-generated for routine inspections of equipment and created for large construction and renovation projects.


55,225 total assets.

Assets are pieces of equipment that are part of a building system.

Assets by maintenance zone

Coronavirus Response

  • 55,748 safety signage decals printed and installed
  • 50 safety signage decals designed
  • 42,000 face coverings ordered and distributed to Academic employees
  • 2,600 hand sanitizer dispensers ordered and installed
  • 860 hands-free door openers fabricated and installed
  • 2,129 clear plastic barriers fabricated and installed

Capital Construction & Renovations

Project & Construction Management Services

construction work-in-place totaled $269 million 235 active construction projects $2 billion in ongoing design & construction

Construction & Renovation Services

construction work-in-place totaled $42 million 174 active construction projects

Buildings & Grounds

  • 18 million square feet for all UVA facilities, includes:
    • 13.7 million square feet in Academic division
    • 4.3 million square feet in UVA Health Division
  • 560 buildings and corresponding infrastructure in the UVA portfolio, with a conservatively estimated replacement value of $5.27 billion.
  • 265 vehicles and 88 pieces of equipment in the Facilities Management fleet, including 19 electric and hybrid vehicles
  • 306 buildings in the Academic Division (including the Medical School, Nursing School, and Health Sciences Center Library). Of those, 72% are more than 30 years old
  • 3,298 acres (1,240 acres of contiguous area near Grounds) owned by the University of Virginia
  • 10,000 trees (about) on Grounds, not including groves or woodlands.
  • 6.27 miles of utility tunnels
  • 220 miles of underground heating (steam/condensate, medium temperature hot water), cooling (chilled water), water/sewer and storm sewer distribution lines

E&G Facilities Condition Index

The Facility Condition Index (FCI) indicates the condition of UVA's portfolio of buildings by dividing the value of the maintenance backlog by the replacement value. An FCI of 5 percent or less is considered to be in good condition.

Maintenance Zones

Facilities Management is made up of three different maintenance groups that provide service to the University: Academic Maintenance, Health System Physical Plant and Housing Facilities. Academic Maintenance and Health System Physical Plant are made up of five zones each, which are multidisciplinary crews physically located around Grounds to serve specific groups of customers and facilities.


  • 27% decrease of greenhouse gas emissions in calendar year 2019 compared to 2009, exceeding its 2011 goal 6 years early
  • 13% reduction of UVA's energy use intensity, defined as total energy use divided by total square footage, between 2010 and 2019
  • 9.8% decrease in waste generation in 2019, diverting 44.2% of all waste from the landfill by recycling 6,371 tons of waste
  • 70 LEED certified buildings, 9 new and existing buildings certified in the 2019-2020 fiscal year
  • 1.9 million pounds of surplus property from the landfill diverted during the second year of operation for the UVA ReUSE Store
  • 2,479 solar panels on Grounds (890 UVA owned, 1,589 Dominion owned)
  • 123,800 solar panels off-Grounds at UVA Hollyfield Solar and UVA Puller Solar facilities

Serving the Greater Good

  • 4,000 bags of food delivered to families in need through a partnership with the Local Food Hub.
  • 93 FM employees donated a total of $17,670 to the Commonwealth of Virginia Campaign Charity Donation Drive in 2019.
  • Facilities Management donated 169 toys, three bikes and $525 to Charlottesville’s annual Toy Lift.
  • 101 units of blood were donated by FM employees to the American Red Cross during the 2019-2020 fiscal year.
  • 152 coats, 180 pairs of socks, 42 hats/scarves and 30 pairs of gloves were donated by Facilities Management employees during a winter clothing drive benefitting the Waynesboro Area Refuge Ministry and Valley Mission.

Occupational Programs

Stronger Together

Occupational Programs is a composition of University of Virginia Facilities Management programs that are directly related to employees' career enrichment and personal and professional well-being and growth.


  • 8 apprentices graduated in the class of 2020, completing 8,000 hours of trades education and on the job training.
  • 11 longtime Facilities Management employees were honored during a UVA Apprenticeship Program lunch honoring those who graduated from the program 30-plus years ago.
  • 120 on-the-job trainers shared their skills.
  • 120+ community members attended the first ever Apprenticeship Summit in October 2019.

Apprentices currently in the program

Occupational Health and Safety

  • 112 safety reviews of jobsites & work environments: 4,932 positive observations, 173 negative observations
  • 75 hazards fixed, including providing first aid and bloodborne pathogen kits for all C&RS jobsites
  • 45 Safety Stars awarded
  • 6 safety committees, with a total of 66 meetings
  • 4 active focus teams, with a total of 24 meetings

Reduced Injuries

Days away, restricted, & transferred (DART)

Total recordable injury rate (TRIR)

Occupational Training

  • 42 employees participated in the FM Mentor Program.
  • 180 managers and supervisors attended Best Practices/Business Impacts of Worker’s Compensation.
  • 700 working hours were spent by staff implementing the Workday Learning Management System.
  • 23 staff members attended a smartphone workshop for ELL students.
  • 42 employees attended the APPA Supervisor’s Toolkit training.

Diversity, Equity and Inclusion

  • 43 total participants in the Center for American English Language and Culture ESL programs — a 59% increase from last fiscal year. Plus, 1 participant graduated to the VISAS Language Consultant Program and a previous graduate returned to the program as a coach.
  • 14 local employers participated in job fair offering job seekers the chance to join the workforce in a skilled trade.
  • Community collaborations with 7 different organizations, including non-profits and state and local government groups.

Interested in more?

View the full annual report