Border Image Facilities Management Serpentine Wall and Colonnade Border Image
Online Resources
A-Z List of Services
Request Service
Check Work Order Status
Get Facility Information
FP&C Resource Center Library
Documents and Forms
Services Guide (PDF)
Spacer
Departments
Spacer
Spacer
U.Va. Logo
Spacer Spacer

A-Z List of Facilities Management Services

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A   back to top

Accessibility (ADA)   Responsible for the removal of physical barriers for the disabled, including, students, faculty, staff and visitors to the University. Accessibility is to University programs and events as a Title II institution and does not require full accessibility to all University Buildings. For more information, contact .

A/E   Abbreviation for Architect and Engineer, or architectural and engineering services. The A/E provides professional services procured by the Office of Contract Administration to design renovations and new buildings. For more information, contact .

Arboretum and Landscape Committee   of the University of Virginia is charged by the Office of the Executive Vice President with exercising broad general oversight of the University’s landscape planning and its general condition, including its ongoing grounds maintenance programs. The Committee advises the Executive Vice President/Chief Operating Officer, through the Office of the Architect for the University, concerning all matters related to landscape and site development (including changes to the Landscape Master Plan and development of site design guidelines for new facilities). For more information, please feel free to contact any committee member with your input, questions and concerns regarding the University grounds and landscape.

Architectural Services   are provided by the Office of Contract Administration in Facilities Management and are used to design renovation and new buildings. For more information about hiring a contract architect, contact . For in-house design services, contact or Design Services.

B   back to top

Billing   The Facilities Management bill is a summary of charges to all customer accounts for the preceding 30-day period. For questions contact . Utilities billing questions should be directed to .

Building Codes   prescribe building regulations to be complied with when constructing, repairing, maintaining and changing the use of buildings and structures. For more information, please send inquiries to .

Building Permits   Work on University buildings and structures is required by Virginia law to have building permits prior to the start of work. Project permits are a special category of building permit for other than major alterations. The State of Virginia has granted project permit approval authority to several professionals within Facilities Management. The Chief Facilities Officer also has been granted unlimited building permit authority by the State of Virginia. See Facilities Management Directive 562E for further details and permit application procedures. For more information, please send inquiries to .

C   back to top

Cabinetry Construction   and installation of casework, cabinets, furnishings, shelving, storage, historic mold/trim and paneling are offered by the Facilities Management Cabinet Shop. For more information, contact .

Capital construction projects   expected to cost over $1 million require capital expenditure authority from the Board of Visitors (BOV) and also from the State if General Funds are requested. Capital projects are submitted to the BOV in the University's ten-year capital plan and to the State Legislature for appropriation of General Funds. All Capital projects are subject to the UVA Higher Education Capital Outlay Manual (HECOM). For information on initiating a capital construction project and the University's ten-year capital plan, contact .

Carpentry Construction   and repair of walls and ceilings to include sheetrock, base support for plaster, drop ceilings, wooden flooring, historic renovation and (materials and methods) and roof structures. For more information, contact .

Central Grounds Maintenance Zone   is a multi-trade division responsible for the maintenance and support of buildings in a geographic area extending north to south from the Rotunda to the South Lawn complex and east to west from Hospital Drive to McCormick Road. The zone works well for the customers as they can coordinate all their work through one focal point and get more immediate feedback. For more information, contact , 982-5905.

Classroom Improvement Program   is a joint effort between the Provost, ITC, and Facilities Management. The Provost determines classroom improvement needs and priorities (based largely on input from the Deans) then works with Facilities Management to design and construct the improvements with ITC providing technology enhancements and support staff. You may contact for more Classroom Improvement Program information.

Code review   See University Building Official below. For more information, please send inquiries to .

Contracts   For materials and services needed to support the ongoing mission of Facilities Management. No additional quotes are required when using these vendors, but competition among the vendors can yield greater price discounts. Click to see Contract Vendors Specific to UVA Facilities Management. Click to see State Contract Vendors. Contact for more information.

Construction Bids   are taken by the Office of Contract Administration. For more information, contact .

Construction Contracts   Formal contracts for construction projects are prepared by the Office of Contract Administration. Contracts and change orders are filed in this office as well. For more information, contact .

Construction Management (CM)   is the management of construction contractors, coordination of construction activities, assurance of quality construction, management of construction changes to meet requirements, securing necessary occupancy permits, coordination of final fit outs and occupancy of completed construction. See Project Management definition below. For more information, contact .

Custodial Services   include trash collection, sweeping, dusting, vacuuming, polishing floors, cleaning and supplying rest rooms. For more information, contact .

Customer Relations   Networking, Exceptional Customer Care, Effective Communication...these are the focus of Facilities Management's Customer Relations Managers. Facilities Management hosts semi-annual Facilities Coordinator meetings, which provide opportunities to network with customers, disseminate information and discuss topics relevant to the preservation of the University Grounds and buildings. For more information, our customers are encouraged to contact our customer relations managers.    Please see our brochure.

    , 243-3242
    , 243-2442

Customer Service   is provided for members of the University or Health System community who use Facilities Management services. For more information, Academic customers may contact , and Health System customers may contact .

D   back to top

Design Guidelines   See Facility Design Guidelines below.

Design Services   are provided by the Design Group, a small in-house architectural office whose primary goal is to serve the University with cost-effective and innovative solutions. These architectural and engineering services develop solutions to facility problems and requirements in accord with State Law and Codes and develop detailed documentation for constructing the solutions. See Project Management services below. The staff is comprised of licensed architects and designers with professional affiliations in the AID, ASID, BOCA and CSI. For more information, contact .

Digging/Excavation Permits   ensure that UVA complies with state and federal law and MISS UTILITY requirements. They also serve to help minimize unscheduled disruptions of utilities and communication services to University buildings that are at risk whenever excavations including trenching, driving, scooping, tunneling, or any hand or machine digging occur. Download a permit or for more information, contact .

E   back to top

Electrical services   include electrical outlets, circuit panels, power to installed equipment, conduit emergency circuits, UPS, transformers and clean power within buildings. For more information, contact (academic) or the ; or (health system) or the .

Electrical maintenance   and repairs in academic buildings are provided by Facilities Operations and Maintenance and by Health System Physical Plant (HSPP) in health system buildings. Call the Academic or HSPP service desk to report electrical problems. For further information, contact (academic) or (health system).

Elevator maintenance   and repair services in are provided by Facilities Operations and Maintenance. To report elevator problems, contact the . For further information about elevators, contact .

Emergency Service   Around-the-clock access to emergency response is available upon receipt of an emergency service call to the Health System Physical Plant (434-924-2267) or Academic Customer Service Desk (434-924-1777). An emergency is any situation that suddenly threatens significant injury to life or property or disrupts University programs. An emergency response may require calling University staff in from home or having contractors come from other parts of the state. Facilities Management's extensive inspection, preventive maintenance and systems control programs greatly reduce the number of emergencies.

Engineering Services   are procured by the Office of Contract Administration for projects involving structure, utilities, etc. For more information, contact .

F   back to top

FP&C   See Facilities Planning & Construction

Facility Design Guidelines   is published by the University of Virginia Facilities Management and includes standards which are specific or unique to all University construction projects. Guidelines are updated periodically to remain current. For more information, please send inquiries to .

Facilities Maintenance   focuses on making sure the University's buildings and their systems are operating properly and providing the optimum physical environment in support of educational, research, and public service activities. Look up Information on the Facilities We Maintain or contact (academic) or the ; or (health system) or the .

Facilities Planning & Construction   provides facility planning, design, contracting and construction services. Visit the Facilities Planning & Construction Website or contact .

Facilities Purchasing   is a service area of Procurement Services at the University of Virginia. It is responsible for the procurement of the products and services necessary to support Facilities Management’s mission. Visit the Facilities Purchasing Website or contact .

Facility Assessment Program   Facilities Management administers several programs that include periodic inspections of buildings and their components. This information is used to plan work and compose a statistical picture of the condition of University facilities. For more information, contact .

Facility Coordinators   are staff members appointed for each school, department or building by the dean or department head, to coordinate the provision of services with Facilities Management. Please contact facility coordinators or contact .

Facility Information   Space and Real Estate Management maintains records and provides information concerning the University's buildings and land holdings, including space utilization. Such information as building data (square footage, age, number of floors, etc.) individual room use by University Department and home code is available. Look up Information on the Facilities We Maintain or contact for more information.

Fire Extinguishers   National Fire Prevention Association code item 10 determines the location, etc. of fire extinguishers. Fire extinguishers require initial purchase and placement and are subject to monthly inspections and to periodic recharging and hydrostatic testing. For a new extinguisher, submit a funded Service Request. For more information, contact On the health system side, contact . For locations in dormitories, contact .

Fire Systems   Fire and life safety systems are installed to protect occupants; these include sprinkler, detection and alarm systems (heat and/or smoke). For more information, contact or the .

Furniture Maintenance   repair and upholstering services are provided by Facilities Management. Contact for more information.

G   back to top

Grounds Improvement Fund Program (GIF)   The purpose of the GIF program is to fund projects that enhance the University Grounds. Examples of GIF projects include street improvements, sidewalks, bicycle facilities, landscaping, lighting, signs, site furnishings, and public art. It is expected that a typical GIF project will be of benefit to more than a single campus user, group, or building. The Fund is intended to supplement, not replace, the landscape budgets associated with capital projects. It also excludes items of normal, deferred or planned maintenance. Contact the Office of the Architect at 924-6015 for more information.

H   back to top

Heating, Ventilation, and Air Conditioning (HVAC)   maintenance and repair in academic buildings are provided by Facilities Operations and Maintenance and by Health System Physical Plant (HSPP) in health system buildings. Call the Academic or HSPP service desk to report HVAC problems. For further information, contact (academic) or (health system).

Historic Facilities Maintenance   provides specialized maintenance services to the Academical Village and other historic buildings throughout Grounds. For more information, contact or .

Housekeeping   Trash collection, sweeping, dusting, vacuuming, polishing floors, cleaning and supplying rest rooms. For more information, contact .

Housing Maintenance Zone   is a multi-trade division responsible for the maintenance and support of student and faculty/staff housing areas. The zone works well for the customers as they can coordinate all their work through one focal point and get more immediate feedback. For more information, contact , 924-3432.

I   back to top

Information Systems   oversees the development, support, and maintenance of computerized information systems in Facilities Management. For more information, contact .

Inspection Programs   Facilities Management administers several programs that include periodic inspections of buildings and their components. This information is used to plan work and compose a statistical picture of the condition of University facilities. For more information, contact .

K   back to top

Keys   See Locksmith below.

L   back to top

Landscape Services   provided by Facilities Management's landscape division include a full range of landscape maintenance and installation services such as mowing, tree maintenance, turf maintenance, soil conservation. Plantings and tree removal are determined by the University's Arboretum and Landscape Committee. For further information, contact .

Leased Facility Services   are available from Facilities Management for space leased by the University. The services Facilities Management provides are decided as part of the lease negotiations and are typically spelled out in the lease contract. Funding for normal operation and maintenance services is also arranged as part of the lease negotiation. Facilities Management can also accomplish minor and major work for University occupants in leased facilities provided the leasor's and code official's approves the changes. It is helpful to remember that leased facilities are under the building code jurisdiction of the city or county in which they are located. For more information, contact .

Light Replacement   for installed light fixtures, fixture repair/replacement and installation. For more information, contact (academic) or (health system).

Lighting repairs   and bulb replacement in academic buildings are provided by Facilities Operations and Maintenance and by Health System Physical Plant (HSPP) in health system buildings. Call the Academic or HSPP service desk to report lighting problems. For further information, contact (academic) or (health system).

Lighting Upgrade Projects   conserve energy by replacing old, inefficient building lighting systems with state of the art lighting systems. Electrical savings from 15 to 30% can be expected with the added benefit of improved building environment. Contact or visit the Facilities Management Energy & Utilities Department for further information.

Locksmith   Shop is responsible for keys, lock repair, lock replacement, re-keying, master keys and locksmith records for all University buildings except Housing and Newcomb Hall. For more information, contact or the .

M   back to top

Master Keys   Many of the University's facilities are incorporated in the University's Master Key System. Master keys are provided, upon authorization by the appropriate vice president, to certain University employees to allow entry to a number of buildings or rooms within a building. For more information, contact or the .

Minor Work   is a work type that covers a wide variety of customer funded work. It is rare for minor work to require architectural or engineering services. Examples of minor work range from making a key to a complete office face-lift. For more information, contact . On the Health System side, contact .

Moving/Relocation Services  For the convenience of the University community, Facilities Management rents the truck and crew to assist with special departmental moving/relocation of furniture, records and office equipment.  On the Academic side, contact Mike Gibson or the Academic Service Desk at 924-2267.  On the Health System side, contact Otis Hackett or the Health System Service Desk at 924-1777. See Service Bulletins, "General Services-Moving Crew" for rates.

N   back to top

New Buildings and Capital Construction Projects   For more information, contact or go to Contracts Administration.

Newcomb Maintenance Zone   is a multi-trade division responsible for the maintenance and support of buildings in a geographic area encircled by McCormick Road, Emmet Street, and University Avenue. The zone works well for the customers as they can coordinate all their work through one focal point and get more immediate feedback. For more information, contact , 924-8809.

North Grounds Maintenance Zone,   including housekeeping, is a multi-trade division responsible for the maintenance and support of buildings in a geographic area north of the main grounds. The zone works well for the customers as they can coordinate all their work through one focal point and get more immediate feedback. For more information, contact , 924-3752 or 981-3546.

P   back to top

Painting   services are typically provided by contractors with the procurement and project management coordinated by Spike Weeks. It is important to note that much of the paint at the University contains lead and paint prep work can disturb asbestos. Lead and asbestos are hazardous material and must be handled following careful procedures to avoid contaminating large areas. Before undertaking any painting at the University, contact or . On the Health System side, you may contact .

Pest Control Services   are available from Facilities Management. Submit a Service Request.

PIMS (Project Management Information System)   managed by FP&C, provides status, cost and schedule information on active projects. Executive summary reports are available on line. For more information, contact or .

PIR   See Preliminary Investigation Report below.

Plumbing   Building water, sewage, and drain lines maintenance, repair and installation. For more information, contact (academic) or the ; or (health system) or the .

Predictive Maintenance   uses on-going measurements, such as infrared temperature inspection or oil analysis, to monitor equipment condition and to determine the optimal time and type of service. The idea is to provide service only when needed to maintain system performance; and, to provide a history of equipment performance. For more information, contact on the academic side. On the health system side, contact .

Preliminary Investigation Report (PIR)   a service provided by Facilities Planning & Construction to make preliminary determinations of scope, cost and feasibility of a Capital Project for budget purposes. This service may be requested via our standard Service Request. A PIR is recommended for each Capital Project.

Preventive Maintenance   is a high priority service in our approach to comprehensive maintenance programs. PM is an effective method of avoiding potential failure of facilities equipment and systems. Through an automated inventory and scheduling system, work crews are assigned to perform inspections, adjustments, cleaning, and routine service on virtually all facility-related major equipment and systems. For more information, contact on the academic side. On the health system side, contact .

Procurement   See Facilities Purchasing above.

Project Management   includes the management and execution of programming, planning, design, and construction of all University facilities. A complete description of services is provided by the Facilities Planning & Construction Department.

Project Permits   Work on University buildings and structures is required by Virginia law to have building permits prior to the start of work. Project permits are a special category of building permit for other than major alterations. The State of Virginia has granted project permit approval authority to several professionals within Facilities Management. The Chief Facilities Officer also has been granted unlimited building permit authority by the State of Virginia. See Facilities Management Directive 562E for further details and permit application procedures. For more information, contact .

Property Leases   The Office of University Space & Real Estate Management is responsible for assisting University Vice Presidents find adequate lease space, in effect acting as the University real estate broker. Prepares and reviews leases and license agreements, maintains lease records and coordinates lease payments. For more information, contact Space & Real Estate Management at 982-5914.

Project Services   performs multi-trades improvements and alterations for departments throughout the University. A scheduling and estimating group provides cost estimates and construction schedules. Project Services performs general carpentry, electrical, masonry, sheet metal, painting, cabinetry, plumbing, signs and asbestos removal work. For more information, contact .

Public Address Systems   Facilities Management rents public address systems for the convenience of the University community. Submit a Service Request or contact for further information. See equipment rental fees.

Purchasing   See Facilities Purchasing above.

R   back to top

Real Estate   See Space and Real Estate Management below.

Recycling   is the act of diverting materials that can be made into a product of the same (e.g. aluminum, paper) or lesser value (e.g. plastic, cardboard) from the waste stream and sending them to a facility where they can be reprocessed. Currently UVA is recycling 42 percent of its waste stream. For more information, visit Facilities Management's Recycling Division or contact .

Relocation Services   See Moving/Relocation Services above.

Renovation Projects   See Project Services above.

Renovations   As part of the Operations and Maintenance Department, Project Services offers professional trades - carpentry, mason plastering, electrical, plumbing, HVAC, cabinetry and upholstery--for remodeling existing or building new spaces throughout the University and the health system. Our first priority is to give customers quality, timely, and cost effective service. We offer free estimates for your project needs. For more information, contact .

Resource Center   located on the lower level of the Leake Building at 575 Alderman Road stores the architectural and engineering drawings of University facilities. It also has other construction documents and provides a number of ancillary services. For more information, contact or the Resource Center Website.

S   back to top

Safety Program   The staff of our Safety Program communicates regulatory requirements to Facilities Management’s cost centers and assists the cost centers with compliance of these requirements. Routine-level safety inspections are performed on Facilities Management assigned spaces, every accident is investigated to determine severity and cause, and recommendations are made to prevent future accidents. For more information, contact .

Service Bulletins   Important general information concerning Facilities Management service of any nature is circulated through a formal series of Facilities Management Service Bulletins. An index of current Service Bulletins is published on our Website.

Service Requests    are given a work order number for identification and are sometimes called work requests.

Sidewalk Permits   are required anytime a vehicle is on the sidewalk on the University Grounds; operators are required to leave a 36-inch clearance on the sidewalk for handicap accessibility. Permits are issued if there is no other option for accomplishing work at a job site and if the work requires ready access tools at the work site. Permits are listed as delivery/pickup only; if a vehicle stays on the grass for an extended length of time, University Parking and Transportation may ticket the vehicle. For an application and approval or further information, call 982-5880 for Academic areas and 982-3246/924-8595 for the health system areas.

Signs   must meet University, HS, ADA, and architectural guidelines. Contact at sign shop, 982-4678. Facilities Management's sign catalogues are available.

Snow and Ice Control Plan   Facilities Management has primary responsibility for snow and ice control operations for the University. This plan establishes basic priorities for the conduct of these operations; prescribes the organization, control and communications procedures; and assigns specific responsibilities. For more information, contact .    Please see the Snow and Ice Control Plan 2011-2012.

Southwest McCormick Road Maintenance Zone   is a multi-trade division responsible for the maintenance and support of buildings in a geographic area that includes the SEAS facilities, Gilmer, and Chemistry. The zone works well for the customers as they can coordinate all their work through one focal point and get more immediate feedback. For more information, contact , 924-4044.

Space and Real Estate Management   is responsible for management of the University’s space inventory, both on and off grounds, to support achievement of the institution’s strategic goals and objectives. The office reports directly to the Vice President for Management and Budget. For information, please visit the SREM Web site or contact .

Special Event Setup and Support   Moving, power, sound system, grounds, stage, ramps, steps, permits, setup, tables, chairs and other logistical support necessary for special events. For more information, contact or the .

Structural Inspection Program   Facilities Management administers several programs that include periodic inspections of buildings and their components. This information is used to plan work and compose a statistical picture of the condition of University facilities. For more information, contact .

Systems Control Center   at Facilities Management provides 24-hour per day, 365-days per year central monitoring and control of fire, security, and HVAC (see above) systems in many of the buildings at the University through its Building Automation System (BAS) as well as monitoring elevator phones. The Center also provides work reception coverage for the University outside of normal working hours. For more information, contact .

T   back to top

Tent Permits   A Tent Permitting Application must be submitted to Environmental Health & Safety. To obtain a copy of the application and Tent Permitting Procedures, see the Office of Environmental Health and Safety's (OEHS) policy on Tent Use on University Property on their website or contact .

Temporary Buildings   Trailers or other temporary frame structures on the University grounds require a building permit as well as state mandated reviews and approvals to obtain a Certificate of Use and Occupancy. Self Help Work requires a building permit. Please send inquiries to .

Trash   is that portion of the waste stream which cannot be reused or recycled. See Recycling above. For more information, contact .

Tree Replacement Program   Plantings and tree removal are determined by the University's Arboretum and Landscape Committee. For further information, contact .

U   back to top

University Building Official (UBO)   is the State appointed code official for the University. Codes exist to enhance the safety of people and property. The UBO oversees the application of building codes to University facilities. The UBO team provides architectural review including review of drawings and specifications, building code compliance, handicapped code compliance, constructibility of the building design; structural engineering review including review of drawings, specifications and design calculations, structural systems and components (steel, concrete, foundation) conformance; electrical engineering review of drawings for a building's electrical systems such as power, lighting, fire alarms, site electrical and telecommunications infrastructure; and civil engineering review of drawings, specifications and design calculations for building site work and utility construction. All reviews provide for conformance to national and state codes/standards and engineering principals and procurement/detailing per HECOM/CPSM and Facilities Design Guidelines, and to applicable codes of the Virginia Uniform Statewide Buildings Code (VUSBC). For more information, please send inquiries to .

Upholstery Repair/Replacement   services for upholstered furniture. See Furniture Maintenance above. For more information, contact .

Utilities   are managed by Facilities Management's Energy and Utilities Department. Problems should be reported to the service desk or as a Service Request.

Utility Outages   Construction or renovation often involves the need to shut down a utility or building system to enable system replacement or extension. Procedures are in place for planning service outages, responding to unscheduled system interruptions or failures, and contacting key individuals in buildings or departments concerning the outage. For more information, contact .


Spacer
Spacer
 
Maintained by:
Last Modified: 4/16/2012 11:05:45 AM
© Copyright 2011 by the Rector and Visitors of the University of Virginia
 
Visit the U.Va. Website